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Omnichannel Communications

Omnichannel Strategy Maximizes the Value of Customer Communications

Customers have lots of choices when it comes to communications channels, and so do you! CSG Output Solutions helps companies enhance customer experience and lower operational costs with communication strategies and solutions that make it easy to interact and transact across all channels.

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  • Customer communication solutions that deliver a coordinated, strategic view of the customer
  • Personalize the customer experience with integration to other data sources
  • Single composition source for optimal digital delivery to mobile devices, tablets, desktops
  • Consolidated communications move paper mail to digital mailboxes
  • Robust electronic presentment and payment options with 10 million monthly registered EBPP users

Engage customers through their preferred channels, take advantage of innovative-and cost-saving- new delivery methods such as consolidated digital mailboxes, and provide clear, informative, and convenient access to the transactional documents that are vital to the customer journey.

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Looking for more information on CSG Output Solutions? Contact us

We reach more than half of all U.S. households each month.